Business Intelligence Support
Business Intelligence Support provide the tools and expertise to run a Business Intelligence platform.
These include the following;
- Business As Usual operation of the platform
- Management and closure of support tickets (using an organisation’s ticket solution)
- Help Desk services
- User support
- User training
- Minor enhancements to the analytics solution
Normally support would be on a monthly service charge aligned to a service level agreement. However, these services can be provided on a traditional fixed price fixed duration model or through T&M charging.
OUR OFFERINGS
WHAT SERVICES WE OFFER
Cloud Migration
Digitech Analytics help organisations move systems and applications to the cloud. We help architect the target environment, design the migration project and carry out the migration until completed. We also manage the various stakeholders involved in the project.
Data Warehousing
We build enterprise data warehouses for many of our customers to provide a single view on all their information and the key performance indicators that they rely upon making business decisions.
Business Intelligence Consultancy
Business Intelligence Consultancy takes advantage of Digitech Analytics’ Business Analysis capability in offering the following either as a fixed price or on a time and materials basis
Business Intelligence Delivery
An implementation project which will ensure the chosen BI software is setup on the cloud platform and ready to support users. Template reports and dashboards will be created to kick start the self-service user community
Business Intelligence Proof of Concept and Pilot rollout
Demonstrate the business value that a Business Intelligence solution can bring.
Business Intelligence Testing
Our Testing Services enable an organisation to prove the quality and correctness of the Business Intelligence solution
Let's talk?
Contact us for a virtual coffee where we can explain what you need and how we can help you.